Tell us first, and here is where else it can go
If something about a visit, a bill, or a repair arranged through this site went wrong, write to hello@fortworthaircare.com or call Call for same-day help, and put the word complaint in the first sentence. Complaints land with this site's owner personally, never in a queue, and the opening request will be for the finding and the figure as you understood them, because most disputes live in the distance between what was said at the door and what was heard.
If we cannot settle it, Texas gives you outside routes, and printing them here beats making you hunt for them. Consumer complaints about a home service business can be filed with the Consumer Protection Division of the Texas Attorney General. Complaints about work done by a licensed contractor can be filed with the Texas Department of Licensing and Regulation, the body that licenses air conditioning and refrigeration contractors in this state. The Better Business Bureau Serving North Central Texas, in Fort Worth, takes filings as well. Every one of those routes is free to use, and none of them asks our permission first.